Why no one answers the phone anymore — and why we’re okay with that.

Carly Mowat • May 12, 2025

Let’s be honest… when was the last time you answered a call from an unknown number?

The Way We Work Has Changed

Once upon a time, recruitment was all about picking up the phone. It was fast, direct, and personal. But the world of work has changed—especially in a bustling city like Sydney where calendars are full, inboxes are overflowing, and “just jumping on a call” can feel like a big ask.


Today, clients are increasingly turning to email, LinkedIn, and digital channels as their preferred ways to communicate. And it's not because they don’t want to talk — it's because they’re busy. Meetings, deadlines, strategy sessions... the day runs away before you know it.


Clients Prefer Emails — And That’s Fine by Us



At Harbour City Recruitment, we’ve noticed this shift and fully respect it. In fact, we embrace it.

Our approach is simple: we don’t bombard you with calls.


We understand that you're running businesses, teams, and projects. So, rather than chase you down with endless follow-ups, we stay present in your inbox, share updates in our mailers, and keep the conversation going through our social media posts. We’re always here when you need us — no pressure, no noise, just support when it matters.


Respecting Time, Building Trust

To us, mutual respect is everything. We trust that you’ll come back to us when the time is right — whether you’re ready to hire, need quick temp cover, or just want a market update.


We believe that recruitment is about relationships, not transactions. And part of that is understanding how our clients like to work and meeting them there — not the other way around.


The Sydney Market Looks Different Now

The Sydney hiring landscape has evolved. Recruitment cycles are longer. Decision-making is more considered. Budgets are tighter. And communication styles have adapted accordingly.


What worked five years ago doesn’t always work today — and that’s okay. We’re not here to cling to old-school tactics. We’re here to grow with you and support your business in the way that you want to be supported.


We’ll Be Here When You’re Ready

Whether you're hiring now, next quarter, or just want to stay in the loop — we’ll be in your corner.


Follow us on LinkedIn, check out our latest mailers, or just shoot us a quick email when you’re ready to chat. And yes — when it’s the right time for a phone call, we’ll be thrilled to pick up.


Until then, thanks for the mutual respect — it’s what makes working together such a pleasure.


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